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So, following the template provided by Identitytheft.gov, I wrote a letter to my carrier requesting all records related to the fraudulent upgrades on my account.After about two months my carrier sent me the records.A North Carolina church received an AT&T bill for 17 i Phones purchased by an identity thief.
When I asked how the store authenticated the thief, he told me that employees of stores owned by the mobile carrier would have asked for the account holder’s photo ID and the last four digits of their social security number, but if the theft occurred at another retailer, that might not have happened.
A store employee explained that a thief claiming to be me had gone into a phone store and “upgraded” my two phones to the most expensive i Phone models available and transferred my phone numbers to the new i Phones.
I called my mobile carrier’s fraud department and reported what happened.
I was interested in learning where the theft had occurred and how much of my personal information was in the hands of the thief.
Section 609(e) of the Fair Credit Reporting Act requires that companies provide business records related to identity theft to victims within 30 days of receiving a written request.
The Growing Problem of Phone Account Hijacking Records of identity thefts reported to the FTC provide some insight into how often thieves hijack a mobile phone account or open a new mobile phone account in a victim’s name.